I am finally able to publish the last piece of the puzzle on “is e-Learning social?”. In the past weeks I shared the views of an online student and an instructional designer, today the floor goes to an experienced tutor and facilitator.

Johnson Opigo

I had the chance to virtually meet Johnson Opigo thanks to a long-lasting collaboration on an e-learning course about social media for development.

Since I only met  him in the ether, I can truly say that  Johnson’s skills in moderating conversations and engaging students online are excellent.

So I asked him the 2 following questions:

 

How can make up for the of lack physical presence in e-Learning? What about real people?

What really comes to mind when discussing the learning environment is the classical teacher in front of the student scenario. The teacher (in a broad sense) is in charge, and is assumed to know everything  including preparing courseware for the student. The student may not make any input because standard academic processes for prescribing course content may have been followed. This is an age-long practice that has become a tradition in teaching. However, in this era of social media, all that is about to change or rather is changing! Other people not envisaged in the traditional sense can become involved in the process of learning and in the act of teaching itself and informally providing content. The teacher does not teach per se. He facilitates learning, he provides the enabling environment for student self discovery.

Social media platforms are providing the right medium for other people to facilitate learning in ways that suggest that in the long run the teacher is the student and the student is the teacher. This conundrum of roles effectively brings in the missing ingredient: other people.

In conclusion, would you define e-Learning as a social experience?

For a start, e-learning is a very broad subject matter and predates the social media era. To that extent, certain aspects are not amenable to socialization while some aspects are. Prior to this time, the traditional e-learning methods seem to replicate what happens in real life – a teacher, instructor, moderator or facilitator teaches a group of people. But learning becomes social when everyone has something to contribute. It must be participatory and collaborative using platforms and tools that enables individuals do their own research and have a repository of information of their own. Already social media tools are making it possible for individuals the to do all manner of research and storage of information on their own.

In my opinion this gives them the opportunity to learn along the way without really knowing it.

As a Web  2.0 enthusiast, I have unknowingly tutored myself in several areas of learning just by using social media applications, interacting with others and collaboratively involving my business partners and colleagues.

I have practical experiences to buttress this point. I have friends who say every time they learn from me, they apply same in their workplaces and those people in turn teach their colleagues. This sort of engagement has sometimes led to face to face tutorial meetings where I am able to expatiate further on the “informal learning” they have received indirectly from me. The interesting part is that some individuals are able to take the learning further and are proud to share with us their findings. So I tend to agree that e-learning with social media tools involved in whatever setting can be social.

Having in mind questions such as “Is e-Learning social?” or “Can e-Learning be considered a social experience?” last week I analysed the student’s perspective of an e-Learning course thanks to Serena Carta.

According to Serena, there are many factors that make e-Learning social such as students’ motivation and lifestyle. But what about analysing it from another perspective? How can we make e-Learning social?

emmaToday we will have a look behind the scenes with Emma Sajben, Training and Design Specialist at the United Nations Institute for Training and Research (UNITAR).

She has experience with instructional design for e-Learning courses as well as delivery of face-to-face trainings and her motto is…

It is not the technology but the design that makes the difference

 

“I try to keep this in mind whenever I design both face-to-face trainings and e-learning, because even if a training event has many other people present, it is no guarantee of an engaging and interactive training experience. Having said that, in e-learning it is definitely a challenge to make up for the physical (and sometimes even virtual) presence of others. However, the medium cannot be an excuse for a non-interactive learning experience.

Take the example of online gaming, which is extremely interactive and social in spite of being located completely in a virtual online environment. The gamers are often required to collaborate with others and many times benefit from these interactions to achieve their mission. Although I am not an online gamer, I think that the benefits of collaboration might play an important role in making this experience social.

This leads me to the point that social interactions in learning need to have a purpose to be successful. This is where design comes into the picture.

How shall I select the right methodology to foster interaction?

One of the popular ways to achieve this goal is to use discussion forums. However, simply adding a discussion forum does not ensure interaction. The questions and the activities need to be designed in a way that gives incentives or even requires participants to interact with each other in a meaningful way. Also, “coffee room” forums could be used to provide space for informal chats for participants to get to know each other.

I think all in all, there are many factors combined that make e-learning or any learning social (motivation and interest of participants, participants’ lifestyles, thoughtful design, etc.)

In a nutshell, e-learning can be social when multiple factors are present, one of them being thoughtful design.”

According to theory, social learning happens in a context and through modelling (people learn in group, through interactions, by imitating others…). Can we say that e-Learning is social? Although a lot of money is spent on creating engaging, interactive, multimedia courseware, one vital ingredient is missing: other people.

  • Do you think e-Learning is social?
  • Do you think e-Learning is about meaningful interactions?
  • Do you think that the social context can be reproduced online?
  • Do you think that reaching a wider audience is a benefit? or Would it be better to have limited number of participants for more meaningful interactions?
  • Do you think e-Learning can provide models?

serena-cartaI have interviewed Serena Carta, Communication Specialist and Citizen Journalist.

Serena attended few online courses last year in form of synchronous webinars, self-paced and tutor-based e-Learning.

I would say that the social aspect of e-Learning is related to the personal situation. In other words, it reall depends on your habits, background, conditions. I will give two examples to better describe what I mean:

1) You live in a big city, and you work as Project Officer in an international organisation. You spend all day in your office, sitting in front of your computer and speaking with your colleagues only during lunch break. Your boss suggests you to take an online course after work (from 6 to 8 PM, once a week) to improve your skills in collecting and analysing data. You accept, but you are not at all happy. Why?
   a) At the end of the working day, the last thing you want to do is staying two more hours in front of the computer. On the contrary, you would prefer having a face to face conversation with your friends or going to the swimming pool to move your body and refresh your brain.
   b) Given that in the office there are few possibilities to communicate with the colleagues, you would rather prefer to have a face to face course to meet people in person and to have “real” human interactions instead of only “virtual”.
   c) You really don’t have time to do homeworks, and you are not motivated at all in doing them because your classroom is so busy that teachers don’t have time to tutor and support you.

2) You live in the middle of the countryside and you are all day busy in your land and with your animals. You have the feeling to be disconnected from the world, because you rarely see people around you. Your only moment of sociality in the day is your e-Learning Russian course. This is the only occasion you have to be in contact with people, learning something new and having a little bit of variety in your day. What do you really love is to perform the peer-to-peer revision: you feel responsible for someone else and for this reason you want to do your best.

This two examples show us that e-Learning is a powerful tool to create connection between people and to let them sharing knowledge. But not for everyone is the best solution to learn. It let you save time and cost, but it doesn’t replicate the feeling of having a real learning experience – when relations happen during and after the lesson, in a complete process of involvement“.

It's not always easy to find people to learn from. Do not miss such an opportunity.

The other day I was reading one of my zen books (yes, my zen books). The following is a quote I am happy to share: “It’s not always easy to find people to learn from. Do not miss such an opportunity

I am just thinking of how this applies perfectly  to daily life routine. Education and learning are nowadays brought to their high potential: online communities and social networks are our daily meal. Who is not part of a Linkedin group? How many people do you follow on Twitter? Which are the feeds you are subscribed to?

Everyday we have a thousand opportunities to learn, to get to know new people in the virtual, discover interesting stuff… aren’t we missing something? Read More

Integration of staffBeing an international consultant for a non profit organization I often had to face a fast turn over of human resources, which definitely affects the efficieny of work, increases workload and involves considering many practical aspects like training new comers and keep good track of information and data. In such conditions a good organizational learning system and learning organization principles are a priority to create a nice  environment and facilitate new staff integration.

Which tool can facilitate this process? Yammer, the entreprise social network, was launched already in 2008 and after 2010 started becoming more and more popular for private communications within organizations.

Is it better to use Yammer as a tool for increasing cohesion at work or as a training tool for your organization? Why don’t we use it for both reasons? Have you ever heard about YammerVersity?

I have recently came across this article on Yammer.blog on how to use a community network for new hires to be easely integrated in the organization processes and structure, completing their training in a specific area prior to the start date of their contract, and internalize the organization’s culture. The network includes Yammer groups on topical training areas. Since Yammer allows uploading files and linking to external resources, it is easy to feed the specific areas/groups with relevant training material.

Which Yammer user are you? Do you use Yammer in your organization? If not, do you see ita s a reality for improving your workplace? If yes, will you share your experience with me?

social-interactionSocial learning is the main focus for this blog and as far as I launched it I have written few articles on social media training (#SMWTorino, where communication met training, Is it too late for digital literacy? Eggers 2.0 says NO) and the use of a mind map tool for e-Learning (Knowledge visualization, using mindmaps for training) BUT I would like to clarify that social learning is not new and secondly, it does not require social media.

Social learning is learning as and from the group.

Although it’s true that technology made learning more powerful and fun, at the same time it’s easy to confuse social learning with the use of social media tools. As William Horton states in “E-Learning by Design” (2012), ‘An electronic medium promotes social learning when a group uses it to communicate, collaborate and coordinate… Twitter is not social if no one comments on the feed or retweet it.’

Social learning is NOT ONLY about using social media tools in the classroom. How many articles have you seen published this year on how to use Facebook or Twitter in class? We should focus more on the goal of building a community for learning and professional support rather than making friends and increase the number of followers.

Also social media can be very powerful for spreading announcements, distributing course materials, providing resources… but these uses do not correspond to “social learning” because they do not represent meaningful interactions.

Social learning involves active interactions with other people. Listening to a presentation or reading a book is not social. The interaction can occur through content created by others because the main characteristic of social learning is that it’s learner-driven more than expert-driven.

If you are interested in “Designing Social Learning“, I wrote an how- to- guide on Click4it Wiki.

From Wednesday to Friday, last week I wasAlessia @ OEB12
in Berlin to attend Online Educa, the 18th International Conference on Technology-supported Learning and Training. It was the first time for me to attend such event and I was very impressed by the amount of networking I could do and by the diversity of people attending it. In particular, it was really interesting to see how much is going on in other parts of the world with respect to education. Even though presentations do not always match expectations, I have just realized that every panel I attended and person I met contributed a piece to the whole experience. And I am sure I will bring some concrete change to my workplace.

Another aspect of the conference is that it makes you meet not only panelists but also exhibitors and vendors of the latest services and products. In particular, one stand caught my attention: “Slideblender”. That name, I already knew it… and I actually did!

Less than a month ago I discovered this interesting product that allows the organization and presentation of learning resources in the form of an interactive map, and at OEB12 I managed to meet the Young Slovenian team behind the whole concept.

Slideblender.com is a start up led by Tadej Stanic, e-Learning Developer at Inter-es d.o.o

Slideblender allows teachers toSlideblender Team switch from content creation to content curation and the advantage of organizing learning contents in a visual way can increase learner’s retention rate.

My experiment with Slideblender will take place later this month and I will be glad to share the results here.

OEB12 was the place to get to know the latest ideas in the e-learning world and especially to talk to the ones who make these ideas a reality.

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